Healthcare
with context.
For clinical and health services where clarity and accessibility are not optional.
What shapes the work
in this sector.
- UK GDPR and special-category data handling
- HIPAA obligations for US patient data
- WCAG 2.2 AA and public-sector accessibility regulations
- Clinical content review and audit trails
Healthcare digital work carries a responsibility most sectors do not. Someone using your site may be anxious, in pain, or acting on behalf of a relative, and the interface either reduces that load or adds to it.
It also operates inside real constraints: consent, data protection, clinical accuracy and accessibility obligations that are enforced rather than aspirational.
The problems that
actually recur.
Accessibility is a floor, not a target
A meaningful share of your users have the impairments WCAG exists to address. AA conformance is the baseline.
Content needs clinical governance
Publishing workflows must include review, versioning and a record of who approved what.
Patient data raises the stakes
Any form, portal or integration touching health data needs explicit legal basis and minimal retention.
Trust is earned through plainness
Marketing language actively reduces credibility in clinical contexts.
Plays that pay off in healthcare.
- 01Write at a reading age appropriate to the whole patient population
- 02Design referral and appointment journeys around anxiety, not efficiency
- 03Build review and approval into the CMS workflow itself
- 04Publish accessibility and data handling statements openly
- 05Test with assistive technology as part of every release
Healthcare, answered.
Yes, with the caveat that we design for minimal data: hold the least information needed, for the shortest period, with explicit consent and audited access. Where a requirement genuinely needs a clinical system integration, we scope that with your information governance lead rather than around them.
WCAG 2.2 AA as a build standard, manual screen-reader testing on every patient-facing journey, and axe checks in CI so conformance does not decay between audits.
Accessibility (ADA/WCAG)
Audits and remediation that make the product usable for everyone and defensible on paper.
Web development
Custom, WordPress and Shopify builds for teams who need a site that sells, not just one that exists.
Security hardening & SSL
Hardening, patching, certificates and headers — the unglamorous work that prevents the bad week.
UI/UX design
Product-focused design: flows, states and interfaces judged on whether the job gets done.
Building for healthcare?
Bring us the hard thing. We will bring a point of view, a senior team and a clear next step.